frequently ask question(S)

Luxy Tours and Travel is a online destination management company offers huge range of services for its travelers. You can reserve your Flight & Hotel from Luxy Tours website. We also provide Travel Insurance, Airport Transfers and personal tour guides all over the world. But that’s not alone the reason which makes us a sought after choice for all kinds of travel services. find below more:

  1. Easy booking via user-friendly online booking portal or even by telephone or email
  2. Highly secured and flexible payment options
  3. No hidden fee
  4. Professional team work with exceptional knowledge about destinations and activities
  5. Customized tours and packages according to your budget and preferences
  6. Most of our tour and travel services are accompanied by Best Price Guarantee
  7. Availability of a dedicated guest support system on 24/7 basis
You can make the payment online using a valid Debit Card or Credit Card. With all payments being processed on a highly advanced and protected payment gateway, we guarantee you utmost safety in terms of money transactions.
As soon as your booking is confirmed and the payment is done, we’ll issue a voucher immediately and send it to you through email.
You’ll get a unique Booking Reference Number, which can be easily located in your booking voucher. Your Booking Reference Number typically begins with LT, followed by the reference number.
We offer roundtrip transport for all tours inclusive of transfers. Pick up and drop off is mainly provided from centrally located hotels in City Center Areas in the particular City where the Tour is conducted from.
Yes, we do offer flexible passes and tickets if it’s listed on our website.The Tickets depend in the form of e-voucher or a Hard copy as per the guidelines of these Attractions.
Yes, you may produce an e-Voucher at the time of your tour. However, it’s mandatory to carry a hard copy of the ticket or e-voucher when you visit a theme park, museum or a popular landmark in the country. Without a valid e-voucher or ticket, your entry may be restricted. It is equally vital to ensure that you bring all relevant documents by way of ID proof for your tour.
This largely depends on the cancellation policies of your tour. However some Tours are governed by Third Party Contracts and are liable as per third party policies. Normally it may take 7 to 10 working days.
Yes, it’s possible to make amendments in your travel arrangements. But make sure that you send us an amendment request and get it confirmed well in advance of your travel date. Also, please be informed that amendments will be accepted only in accordance with the respective tour’s booking terms and conditions.
Yes, our easy to navigate website offers the flexibility to book multiple tours at a time online. Create the first tour by visiting the respective tour page and clicking ‘Book Now’.
Yes, we do offer the booking of Flights; Hotels & Travel Insurance through third party contract on same price. All you need to do is you just need to select an option of Flight, Hotel, Travel Insurance & Airport Transfer according to your requirement.
No reconfirmation of booking is required. Nevertheless, the booking of certain tours is subject to availability. In such a case, our Sales Representative will send you an email, clearly detailing the entire options about the tour availability, and book the tour or tickets according to your convenience.
Yes, our easy to navigate website offers the flexibility to book multiple tours at a time online. Create the first tour by visiting the respective tour page and clicking ‘Book Now’.
Simply rate us on our website follow the TrustPilot link or give a feedback of your experience with us. We’d be delighted to hear from you and improve our services accordingly.